IMPORTANT SECURITY MESSAGE FROM PEOPLES BANK OF GRACEVILLE

Your financial information is important to us. Peoples Bank of Graceville will NEVER call you, email you, or solicit from an online website to request information to obtain your private financial information. Please give us a call to discuss any request you have received BEFORE you give any of your confidential financial information to unknown callers.

DO NOT give out any information to an unknown caller who requests information from you, including your account number, password, Visa check card number or security code. These are fraudulent calls to illegally obtain your personal information. You should NEVER give any information to unknown callers. We will only ask for this type of information if you have made the initial request. We may call you about your account, but we will not solicit your confidential information over the phone. Please hang up and call us directly at our main phone number during our regular banking hours to verify that this bank has called you.

Online predators will try to use email as a way to steal financial information. Peoples Bank of Graceville will never solicit your account number or Visa Check Card number, or any other private financial information, online or through an email. If you receive an email stating that it is Peoples Bank of Graceville that is requesting this type of information, please delete it.

You may contact us during our regular banking hours to report all fraudulent email you may have received.


Security at the ATM and Night Deposit Facility

As with all financial transactions, please exercise discretion when using an automated teller machine (ATM) or night deposit facility. For your own safety, be careful. Be safe and secure with your transactions. The following suggestions may be helpful.

  • Prepare for your transactions at home (for instance, by filling out a deposit slip) to minimize your time at the ATM or night deposit facility.
  • Always save your ATM receipts. Don’t leave them at the ATM or night deposit facility because they may contain important account information.
  • Mark each transaction in your account record, but not while at the ATM or night deposit facility. Save your ATM receipts and compare your records with the account statements you receive.
  • Don’t lend your ATM card to anyone.
  • Protect the secrecy of your Personal Identification Number (PIN). Protect your ATM card as though it were cash. Don’t tell anyone your PIN. Don’t give anyone information regarding your ATM card or PIN over the telephone. Never enter your PIN in any ATM that does not look genuine, has been modified, has a suspicious device attached, or is operating in a suspicious manner. Don’t write your PIN where it can be discovered. For example, don’t keep a note of your PIN in your wallet or purse.
  • Prevent others from seeing you enter your PIN by using your body to shield their view.
  • If you lose your ATM card or if it is stolen, promptly notify us by calling the number provided on this website. Then call the bank during regular business hours.
  • When you make a transaction, be aware of your surroundings. Look out for suspicious activity near the ATM or night deposit facility, particularly if it is after sunset. At night, be sure that the facility (including the parking area and walkways) is well lighted. Consider having someone accompany you when you use the facility, especially after sunset. If you observe any problem, go to another ATM or night deposit facility.
  • Don’t accept assistance from anyone you don’t know when using an ATM or night deposit facility.
  • If you notice anything suspicious or if any other problem arises after you have begun an ATM transaction, you may want to cancel the transaction, pocket your card and leave. You might consider using another ATM or going back later.
  • Don’t display your cash; pocket it as soon as the ATM transaction is completed and count the cash later when you are in the safety of your own car, home, or other secure surrounding.
  • At a drive-up facility, make sure all the car doors are locked and all of the windows are rolled up, except the driver’s window. Keep the engine running and remain alert to your surroundings.
  • We want the ATM and night deposit facility to be safe and convenient for you. Therefore, please tell us if you know of any problem with our facility. For instance, let us know if a light is not working or there is any damage to the facility. Please report any suspicious activity or crimes to both the operator of a facility and the local law enforcement officials immediately.